Delivery & Returns

Processing Time

Please allow two weeks for your item to be made and delivered to you. If you need something for a certain date, drop us an email or a comment on your order and we will do our best to get it to you on time.

Delivery

All deliveries will be ready for dispatch in 3–5 business days. All deliveries will be sent either by Royal Mail Signed For - 1st Class or Parcelforce Worldwide - express24.

Both options are next day delivery and will require a signature.

Return Policy

All of our items are made to order. We cannot accept returns or issue a refund on made to order or custom items. Additionally, we cannot offer refunds on orders that do not arrive by a specific date. But please get in touch if there is a problem with your order.

Contact

hello@rustyfox.co.uk